Cloud based Monitoring & Call Analytics solution for Microsoft Teams
Designed for small, medium and large companies through a secured access.
Provides dedicated statistics and detailed reports to supervise the activity on Auto Attendant & Call Queues.
Delivers specialized reports from the Agent’s perspective to monitor their performance and asses their efficiency.
An innovative licensing portal to manage MoYoBi Cloud Licensing.
solution gives users the option to obtain statistics on auto-attendant / queue / agent performance, such as: answered or missed opportunities, caller experience and promptness
in finding a resolution for incoming requests.